SHIPPING AND RETURNS BY COUNTRY
Wherever you are.
Every order ships from Los Angeles by tracked courier, signed for on delivery. Shipping is complimentary everywhere. Here is what to expect where you live.
United States
Taxes: sales tax is added at checkout.
Delivery: 2 to 5 business days. Complimentary, tracked, signed for.
Exchanges: within 14 days of delivery. Write to us for a free return label. You receive store credit for the full amount you paid (issued as a gift card), and your new size is delivered free. One exchange per order is complimentary; after that, the $20 return label fee applies.
Refunds: within 14 days of delivery. The price of your piece, less a $20 return label fee.
United Kingdom
Duty and VAT: included in the price you see, and itemised at checkout. Nothing more to pay on delivery. Duty and VAT are not refunded on returns.
Delivery: 2 to 4 business days. Complimentary, tracked, signed for.
Exchanges: we do not offer exchanges outside the United States. Please return your piece for a refund and place a new order for the size you need.
Refunds: within 14 days of delivery. Write to us for a return label. The price of your piece, less a £40 return label fee.
Canada
Duty and tax: included in the price you see, and itemised in Canadian dollars at checkout. The price allows for the highest provincial tax, so your total may be lower. Nothing more to pay on delivery. Duty and tax are not refunded on returns.
Delivery: 2 to 4 business days. Complimentary, tracked, signed for.
Exchanges: we do not offer exchanges outside the United States. Please return your piece for a refund and place a new order for the size you need.
Refunds: within 14 days of delivery. Write to us for a return label. The price of your piece, less a CAD 75 return label fee.
Rest of world
Duty and tax: included in the price you see, and itemised at checkout. Nothing more to pay on delivery. Duty and tax are not refunded on returns.
Delivery: 2 to 5 business days. Complimentary, tracked, signed for.
Exchanges: we do not offer exchanges outside the United States. Please return your piece for a refund and place a new order for the size you need.
Refunds: within 14 days of delivery. Write to us for a return label. The price of your piece, less a $60 return label fee.
Europe
We are not shipping to the European Union just yet. Join the list and you will hear first when we do.